Introduction
Construction Capital ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
1.1 Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Complete our contact form or enquiry form
- Email us directly
- Engage us for our services
- Subscribe to our updates or newsletters (if applicable)
This information may include:
- Name and contact details (email, phone number)
- Company name and position
- Project details and funding requirements
- Financial information relevant to your funding enquiry
- Any other information you choose to provide
1.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Provide Our Services
- Responding to your enquiries and requests
- Providing capital advisory services
- Arranging introductions to lenders and equity providers
- Managing our relationship with you
- Communicating about your projects
2.2 Legal and Compliance
- Complying with legal and regulatory obligations
- Preventing fraud and ensuring security
- Enforcing our terms and conditions
2.3 Business Purposes
- Improving our services
- Website analytics and optimization
- Internal record keeping
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you submit a form or contact us, you consent to us processing your information
- Legitimate Interests: Processing necessary for our business operations and to provide our services
- Contractual Necessity: When we enter into a service agreement with you
- Legal Obligation: When required by law or regulation
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with:
- Lenders and Equity Providers: When seeking funding for your project (with your explicit consent)
- Professional Advisors: Lawyers, accountants, and consultants as necessary
- IT Service Providers: For hosting, email services, and data storage
4.2 We Do Not
- Sell your personal information to third parties
- Share your information for marketing purposes without consent
- Transfer data outside the UK/EEA without appropriate safeguards
4.3 Legal Requirements
We may disclose your information if required by law, court order, or regulatory authority.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Typically, we retain:
- Enquiry data: 24 months if no engagement
- Client data: 7 years after engagement ends (for legal and tax purposes)
- Website analytics: 26 months
6. Your Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at: matt.lenzie@construction-capital.co.uk
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure encrypted connections (SSL/TLS)
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
- Secure backup systems
While we take reasonable steps to protect your data, no internet transmission is completely secure. We cannot guarantee absolute security.
8. Cookies
Our website uses minimal cookies for essential functionality. We do not use third-party tracking cookies or advertising cookies.
Essential cookies help us:
- Remember your preferences
- Ensure website functionality
- Maintain security
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated to existing clients.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
13. Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.